1. General Information

This Privacy Policy sets out the rules for the processing and protection of personal data provided by Users in connection with using the softmad.eu website.

The operator of the website and Data Controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) is:

Softmad Michał Adamek
VAT ID: PL6222748162
ul. Przyjazna 7, 63-400 Wtórek, Poland
Email: kontakt@softmad.eu
Phone: +48 667 218 228

2. Purposes and Legal Bases for Data Processing

The Controller processes Users' personal data for the following purposes:

  • Handling inquiries and communication – based on Art. 6(1)(f) GDPR (Controller's legitimate interest in corresponding and answering quote inquiries).
  • Preparing proposals and contract performance – based on Art. 6(1)(b) GDPR (taking steps at the request of the data subject prior to entering into a contract and executing it).
  • Compliance with statutory legal and accounting duties – based on Art. 6(1)(c) GDPR (e.g. issuing invoices and maintaining financial records).
  • Ensuring website performance & cyber-security – based on Art. 6(1)(f) GDPR (technical monitoring, log integrity, and security).

3. Scope of Data Collected

Depending on your interaction with the website, we may process:

  • Full name,
  • Email address,
  • Phone number,
  • Company name and VAT ID (for commercial entities),
  • Information voluntarily supplied in inquiry text or automation diagnostic forms,
  • IP address and technical browser telemetry.

4. Data Retention Period

Personal data processed to handle contact inquiries is kept for the duration of communication, and thereafter for the period required to bar potential legal claims (up to 3 years). Data related to contract execution and invoicing is retained for the mandatory statutory period defined by tax regulations (5 years from the end of the tax year).

5. Your Rights Under GDPR

Every data subject has the right to:

  • Access their personal data and receive a copy thereof,
  • Rectify (correct) inaccurate or incomplete data,
  • Request erasure of data ("right to be forgotten"),
  • Request restriction of processing,
  • Object to data processing,
  • Data portability,
  • Lodge a complaint with a competent supervisory authority (in Poland: Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warsaw).

To exercise any of these rights, please contact us at: kontakt@softmad.eu.

6. Cookies and Tracking Technologies

The softmad.eu website utilizes cookies. These are small text files stored on the User's terminal device during browsing.

  • Essential Cookies – strictly required for website navigation, user preference retention (such as theme and language selection), and security.
  • Analytical Cookies – allow us to evaluate traffic metrics and enhance user experience (e.g. Google Analytics). These run only with User consent.

Users may change cookie preferences at any time in their web browser or reset consent via the banner controls on our website.

7. Data Security

We employ state-of-the-art technical and organizational measures ensuring protection against accidental or unlawful disclosure, unauthorized access, or modification. All transmissions are secured via end-to-end SSL/TLS encryption.